-
Of edges, flying, and falling – or: how AI misleads strategists
A few weeks ago I went out for drinks (a rare occasion) and ended up chatting with a guy about work (a not so rare occasion). “Well, I’m going to lose my job soon”, he shrugged, taking a big swig of his drink. It was the first time that this conversation, the robots-taking-over-our-jobs conversation, hit […]
-
Of frames and feelings – why empathy is the difference maker
I recently stumbled into a quarrel in the comment section below a provocative but uncontroversial LinkedIn post. It was as unnecessary as it was predictable. (I’d tell you to read it for yourself but the comment in question has since been deleted.) It was an iteration of a popular debate in marketing strategy: how valuable […]